Contact Cloud Scheduler
Talk to the Cloud Scheduler team.
The Cloud Scheduler team will be pleased to discuss commercial questions, pricing, evaluations, support requests, security questions, privacy requests and product feedback.
- Commercial and pricing: discuss pricing, licensing, evaluation, procurement and enterprise needs.
- Product feedback: share remarks, improvements, missing features, workflow expectations or ideas to adapt Cloud Scheduler to your organization.
- Support: report installation issues, configuration questions, usage questions or reproducible behavior.
- Security and privacy: report security concerns, privacy questions or data deletion requests.
- Marketplace review: Atlassian reviewers can use this contact for reviewer access, test data or validation questions.
Contact information
There is no web form and no external submission link on this page. Please contact the Cloud Scheduler team directly through the official mailbox below.
Official contact emailsupport@cloudschedulerapp.com
What to include in your message
- Request type: commercial/pricing, product feedback, support, security, privacy, data deletion or Marketplace review.
- Jira Cloud site URL or organization context when relevant.
- Your role in the evaluation: Jira admin, project manager, PMO, resource manager, procurement, security, reviewer or end user.
- For support: steps to reproduce, expected behavior, actual behavior, screenshots and browser details.
- For commercial requests: expected number of Jira users, evaluation timeline, procurement constraints and pricing tier questions.
- For feature requests: business problem, current workaround, expected workflow and priority.
Response expectations
Support is handled on business days. Target first response: Critical 1 business day, High 2 business days, Normal 5 business days.